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Resetting forgotten passwords consists of 2 steps.

In these steps, you can use the authentication methods (SMS, Email, or Security Question) that you have previously specified.

  • Choose one of the authentication methods you have specified.
  • In the example, the GSM number method is selected. The missing fields were filled and the SMS authentication code was entered.

  • Choose the second of the authentication methods you specified earlier.
  • In the example, the email address is selected. The missing fields were filled and the authentication code sent to the email was entered.

  • After passing the authentication methods, you can set your new password.

  • You have to wait a few minutes for your new password to become active.

https://docs.microsoft.com/en-us/azure/active-directory/user-help/active-directory-passwords-reset-register

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